Snappy Fax Desktop & Fax Server Desktop & Fax Server Software for Windows since 1999

Desktop & Fax Server Change Log

Below is a change log of bug fixes, new feature additions and other release notes.

Snappy Fax Changes     Snappy Fax Network Server Changes    

  • Snappy Fax (Build 5.10.2.10)

    • Additional "tweaks" to fax engine to accommodate certain ill-behaved receivers
    • Added feature to distribute to email, incoming faxes from fax server. Reference new button 'Distribute to email...' and popup menu item for server inbox
    • Added Support for UnityFax service.
    • Fixed bug in sending faxes via internet fax service with some services
    • Forward to other fax machines was not working, fixed in this build
    • Fixed problem with some windows suddenly showing off screen, leading user to believe the application was hung.
  • Snappy Fax (Build 5.10.2.5)

    • Fixed problem with fatal timeouts occurring at fax page end, when using class 1
    • Added support for GreenFax internet fax service
    • pdf conversion library updated
    • Fixed problem with foreign language character sets
    • Fixed problem a few users were having with cover page drawing. Cover page drawing is now much faster.
    • Fax engine was not properly handling transmission speeds of 12000 baud
    • Fixed problem with current archive selection (drop down list) not working properly
  • Snappy Fax (Build 5.10.1.15)

    • The 'feature' of holding down the ctrl key while clicking the 'Print' button to print to the default printer without print preview was not working properly
    • The issue where if one fax item in a multi-recipient batch fails, all subsequent items would fail also, has been addressed. Hopefully this is a permanent fix.
    • Added .lic, .txt to browse filter on registration screen.
  • Snappy Fax (Build 5.10.1.10)

    • We have deferred to users who feel they "must" open the license file. The license file sent is now a .txt file that can be opened in notepad and you can now (if you must) copy the contents of the license file to the clipboard and paste into snappy fax's 'Apply License' dialog. The license string is approximately 288 characters, you can still apply in the same manner as before but be warned if you choose to open the license file and copy and paste , any extra characters you copy from the license file contents will cause the license to read as invalid. You must copy and paste the license string only, nothing more, nothing less.
    • Failure notification subject was using same tern 'outgoing' for both incoming and outgoing failure notifications.
    • Splitter positions are now saved and restored across sessions.
    • When internet fax routing was used on 'Prepare fax job' screen, the '+' button was not operative.
    • Added support for FaxAge internet fax service
  • Snappy Fax (Build 5.10.1.3)

    • Saving the license file from some mail readers cause an invisible carriage return and line feed character to be appended, causing the license to be thought invalid in snappy fax
  • Snappy Fax (Build 5.10.1.2)

    • There was a problem installing language and dictionary files in standard or limited user accounts, this has been fixed
    • Email account (smtp server) authentication method had gotten corrupted during the process of moving hard coded strings to a translation repository so that translation to other languages could be effected.
  • Snappy Fax (Build 5.10.1.1)

    • Added foreign language support for:
      1. Catalan
      2. Czech
      3. Danish
      4. Dutch
      5. Finnish
      6. French
      7. German
      8. Hungarian
      9. Italian
      10. Norwegian
      11. Polish
      12. Portuguese
      13. Portuguese (Brazil)
      14. Slovak
      15. Slovenian
      16. Spanish
      17. Swedish
      18. Turkish
    • Added support for the following internet fax services:
      1. Fax87
      2. MetroFax
      3. RapidFax
      4. SmartFax
    • The old licensing model has been replaced, users were getting premature trial expirations, invalid license results in far too many instances. Starting with build 5.10, a new license will be needed to license this and future builds. We have sent a new license to every licensed user before publishing build 5.10. If you did not receive the new license email, send an email to support@snappysoftware.com requesting a new license file. Note: PLEASE tell us to whom the software is licensed so that we can quickly find your license record in our database. YOU DO NOT HAVE TO PURCHASE A NEW LICENSE.
    • Fixed some font issues in data grid displays
    • Removed the annoying alert window that covered the buttons on the Prepare fax screen
    • When a submitted job to the fax server is deleted from the client, the related outbox entries in the client outbox are also deleted, after user confirmation. This avoids the user having to manually move to trash if he wants to dispose of the outbox entries.
    • The drawing of the first page thumbnail on email confirmations was fixed
    • Fixed: The "test" button was positioned outside the window bounds on the email accounts maintenance window
    • Fixed some behavior problems with splitters
    • Added option (general) 'Autosize Image Thumbnails'. This has always been the default behavior. If this option is unchecked then the image thumbnails below the data grids can be sized manually.
    • A minimum 'abort timer interval' of 5 minutes is now enforced. Users incorrectly would reduce this value to 1 minute which would cause fax sessions to fail unexpectedly.
    • Fixed an invalid prompt 'fax number is missing' on the import address book from file screen.
    • A new alert window now shows (lower right on screen) when an outgoing fax job failed to let the user know that he must deal with a failed fax attempt. The window will stay on screen until closed by the user. There is an 'Options' link at the bottom right of the window, click the link to change the option to show or never show this alert.
    • 'Place in user queue for later delivery' fax routing method is no longer added to the list of available fax routing methods when the desktop/client is configured as a client to the fax server. This routing method is not applicable in this context and it confused some users.
    • Very large images produced by other applications when printing to the 'snappy fax printer' are now scaled to fax size before sending. One notable example, is Excel. It defaults to 2400 dpi print quality which causes the printer driver to produce a huge image resulting in the right side of the image being cut off when faxing.
    • In settings->modem settings-Line properties, if the user selects 'Pulse dialing', it must be confirmed before the setting will be accepted. Pulse dialing is almost universally obsolete and some users would change this setting thinking it might help connection problems when effectively it made connections impossible.
    • Update to database engine
  • Snappy Fax (Build 5.8.1.3)

    • Fixed problem in settings with validation of internet fax options.
    • Fixed problem with SQL statement when sending image via email
    • It is now safe the 'quit anyway' when a background archive or import process is active when shutting down snappy fax
    • Minor Cosmetic changes
  • Snappy Fax (Build 5.8.1.1)

    • Introduce new "iFax" feature, you can now interface snappy fax to your efax or myfax account for sending and receiving faxes. Additional internet fax services will be supportd soon.
    • Fixed 'internal error' in licensing module on some Windows 8 systems.
    • Forwarding faxes to email was not working unless save to external file options were also in effect
  • Snappy Fax (Build 5.7.2.5)

    • Fixed problem with some very small fonts on some displays
    • Fixed "Field rGUID is of an unknown type" issue when sending fax image via email. (Forwarding faxes to email was not affected)
  • Snappy Fax (Build 5.7.2.1)

    • Fixed problem installing license
    • Added separate zip code field in import address book procedure, Winfax exports zip code to separate field in csv file
  • Snappy Fax (Build 5.7.1.1)

    • Added Live Spell Checking to Cover page memo
    • Fixed issues with Outlook interface if Outlook is installed but not configured
    • Added 'Merge Data' on Utilities ribbon tab, which can be used to merge two snappy fax databases
    • Relocate Data files - added feature to change location without actually copying or deleting any files (ie repoint to other existing snappy fax database)
    • Redimensioned screens to be more "friendly" with smaller monitors and lower monitor resolutions
  • Snappy Fax (Build 5.6.6.1)

    • Tweaks and bug fixes to watch folder processing
    • Fixed problem with date/time schedule faxes not being processed
    • Fixed problem with printing of fax images that have width greater than length, document was being improperly printing in landscape mode
    • When double clicking on an item in the inbox log, the item was still being listed in bold font because the display was not being refreshed
    • The 'Selected Recipients' list on the 'Prepare Fax Job' screen can now be edited directly
  • Snappy Fax (Build 5.6.5.3)

    • Fixed problem with data grid display not being updated immediately after move to archive
  • Snappy Fax (Build 5.6.5.1)

    • Fixed Access Violation in email maintenance
    • Added feature to print blank cover page for use with standalone fax machines
    • Added support for number of copies greater than 1 when printing fax images
    • Fixed problem that occurs when Outlook rejects call, exception 'call rejected by callee'
    • Added feature (button) 'Populate "From" Field' in inbox to retrieve contact name from selected address book
    • Fixed problem with Edit Record (grid popup menu) for inbox or outbox when using other than the default address book
  • Snappy Fax (Build 5.6.4.3)

    • Only Outlook 2007 and higher support sending email from a specific account, snappy fax now checks the Outlook version when attempting to use this feature to avoid exception being thrown
    • Image viewer was not properly respecting the security measure option to blank viewer after sending fax, the image viewer was being blanked when it should not have been
    • Snappy fax now prevents the user from unchecking the 'Show group panel' checkbox in Grid layout options, if a grid is currently grouped. Doing so results in no way to ungroup the grid
    • Grouping and filtering options of a grid are no longer saved across sessions. Users tend to forget there was a filter in effect when they open snappy fax next time, wonder what happened to their data and this results in unneeded requests for tech support.
  • Snappy Fax (Build 5.6.4.1)

    • Fixed the problem a few users were having with the grid layouts not being saved and restored properly across sessions
    • Using Outlook as snappy fax email account was not respecting the account selected, it was always using the default Outlook profile
    • Added progress display when updating server submittions manually
    • Printing cover page in cover designer failed to show preview and prompt for destination printer
    • Fixed bug in Submission progress window when submitting to fax server
  • Snappy Fax (Build 5.6.3.5)

    • Fixed issue with "out of memory" when loading cover page image
    • Fixed issue with image printing of LZW compressed tif files
    • Fixed issued with scheduled fax processing
    • You can now select to use Outlook for sending email or forwarding faxes to email in snappy fax's email account setup
    • Database Engine Update
  • Snappy Fax (Build 5.6.3.1)

    • Updated Printer Driver
    • A progress window is now display reflecting the status of jobs being submitted to the fax server so users can monitor directly the submit process
    • If a submission to the fax server fails a record will still be written to the local outbox reflecting 'Submit Failed' in the result column
    • Added option under fax options 'Force Default Fax Routing to', use this option if you want to force the routing to a specific routing method or the last routing method used on the 'Prepare Fax Job' screen. Note that if this option is set to something non-sensible it will not be enforced, for example, if set the 'submit to server' and the desktop/client is not configured as a client to the fax server, it will not be enforced.
    • Changed the compression method for pdf files
    • Improved the 'Remove address book' function (button) on the address book maintenance screen
    • Fixed problem with deleting navigation folders if other folders with a like name exist
  • Snappy Fax (Build 5.6.2.5)

    • Implemented workaround for Windows 7 bug which caused date and time fields to not display with format specified in Control Panel Regional settings
    • Fixed problem with modems that support class 1 only but report it as class 1.0
  • Snappy Fax (Build 5.6.2.1)

    • Updated snappy fax printer driver implemented
    • Changes to achieve Windows 8 compatibility
    • Fixed problem in watched folder processing, if a conversion error occurred, the entire watch folder processing was stalled
    • Delete archive was incorrectly allowing the default archive to be deleted
    • Some versions of Excel rendered printed output to snappy fax printer at 2400 dpi which on some computers would fail completely or at least produce a huge output file. When opening Excel documents from within snappy fax (Image Viewer), the dpi is forced to 300 dpi now.
    • command line faxes are now being scaled to fax page size
    • When template was being used for naming external saved fax image file, resulting filename contained illegal characters
  • Snappy Fax (Build 5.6.1.8)

    • Fixed the error "an outgoing call cannot be made since the application is dispatching an input-synchronous call" which occurred after a print to the snappy fax printer was made and then the user attempted to select recipients from the Outlook contacts.
    • Search functionality added on the 'Prepare Fax Job' screen on the panel where recipients are selected from Outlook contacts. Note: the 'Add Selected', 'Add All' functionality for the search results list is provided by a popup menu, right click on that section as there are no buttons provided on the search results pane.
    • When items were moved to trash, it appeared to fail because the data grid was not immediately updated. This has been fixed.
    • Fixed a minor bug which caused a dbisam.lck item to appear on the desktop
    • Fixed bugs in Send and Receive Manual Fax.
    • Made some minor adjustments to port handling on behalf of LSI modems which are slow to open their port.
  • Snappy Fax (Build 5.6.1.2)

    • LSI modems could not cope with a change in the fax engine that was made to adhere strictly to T.30, this change made in 5.6.1.1 was rolled back
  • Snappy Fax (Build 5.6.1.1)

    • Many 'under the hood' changes to com port handling
    • Fixed some multi-threading issues
    • Fixed bugs in Express Setup
    • Fixed a problem where the uninstaller would not first check for a running instance. The uninstall would appear to succeed but would, in fact fail leaving snappy fax behind.
    • Added some additional data grid popup menu items corresponding to buttons on the ribbon bars
    • The address book short list report now includes the regular phone number of the contact record
  • Snappy Fax (Build 5.5.1.1)

    • Fixed problem of incorrect number of records being displayed when a data grid was filtered
    • added three additional parameters for sending a fax via the command line...

      command line format:

      s5.exe send "filename" "recipient name" "faxnumber" "Routing" "Cover YorN" "Cover Subject" "Cover Memo" "Memo Field" "BillCode"

      if "CoverYorN" = "N" then "Cover Subject" will become the "Memo Field"
      if "CoverYorN" = "N" then "Cover Memo" will become the "BillCode"

      Examples:
      sf5.exe send "c:\faxfile.pdf" "Joe Smith" "8007776655" "R" "Y" "The Cover Page Subject" "The Cover Page Memo" "Memo Field" "Bill Code"

      sf5.exe send "c:\faxfile.pdf" "Joe Smith" "8007776655" "R" "N" "The Cover Page Subject" "The Cover Page Memo" "Memo Field" "Bill Code"

      sf5.exe send "c:\faxfile.pdf" "Joe Smith" "8007776655" "R" "N" "Memo Field" "Bill Code"

      sf5.exe send "c:\faxfile.pdf" "Joe Smith" "8007776655" "R" "Memo Field" "Bill Code"



      If you want to use the "Bill Code" then the "Memo Field" parameter is mandatory or the parsing will not be correct. If you want to use the "Bill Code" and/or the "Memo Field" and you are using a cover page then the "Cover Subject" and "Cover Memo" must be included in the command line

      Note: the above examples wrap to the next line because of the format of this web page, you will type these all on one line in real life
    • The items above for command line parameters now also apply to watched folder file names and the same rules apply
    • Additional option to printing options with regard to printing confirmations for sent faxes. You can select to always print, print only if fax was successful or only print if transmission attempt failed.
    • Added support for Open Office Text Document files (*.odt) and Open Office Spreadsheet Document files(*.ods). These files can be processed automatically using the 'Open Files as Image' button on the Image Viewer ribbon bar.
    • Update to Database Engine
    • Other miscellaneous bug fixes
  • Snappy Fax (Build 5.4.2.5)

    • Fixed issue with automatic fax forwarding to email which affected some users (depending on configuration)
    • Added button to address book maintenance toolbar to mass edit fax numbers for selected contacts
  • Snappy Fax (Build 5.4.1.6)

    • Adding recipients to list with '+' button on 'Prepare fax job' screen when routing method was set to Scheduled was not working.
    • Fixed bug in Edit Record when using with Outbox
    • Removed limit on number of watch folders
    • A watch file name of only one part (no underscores) is now treated as fax number with routing set according to whether desktop/client is configured as client or desktop and assuming no cover page to be processed. Example: 18006667777.pdf will be considered fax number of 18006667777, no recipient name, routing = S if configured as client, R otherwise and N for the cover page part.
    • Other miscellaneous bug fixes
  • Snappy Fax (Build 5.4.1.1)

    • Address Maintenance screen can now be accessed from 'Prepare Fax Job' screen by clicking newly added button
    • Fixed minor bug in command line fax processing
    • Improved speed of fax encryption algorithm
    • File naming templates introduced to allow user to specify file name when saving fax files to external files. The template can be specified in Settings->Fax Options->Saving Fax Files. If templates are in use the template will also be used to name file attachments when email forwarding is in force.
    • Outbox Grid display was not automatically refreshing when jobs were submitted to server
    • When editing a grid record via 'Edit Record' from popup menu, the 'From' field is automatically focused and the resulting confirmation dialog has been eliminated
    • Fixed bug in Send Manual Fax
    • Fixed issue of not being able to print confirmation for views other than the current data view (example: from archives)
    • Status column of watch folder view was not being updated when a watch file could not be processed
    • The raw fax file (apf file) is now being saved to the database as well as the tif rendering
    • Added 'Save apf file' to popup menu for inbox data grid
    • A 'Mirror' fax file is now created as a fax is received to server as a fail point recovery in the event of a file write error (disk error, etc) when saving the incoming fax image (apf file)
    • The Splitter panel on the 'Prepare Fax Job' screen will now retain its position across invocations
    • Added 'Print in Real Time' option to settings->printing options. If selected, incoming fax pages will begin printing after each page is received as opposed to waiting for the entire fax to be received before beginning the print job
    • Incoming Fax Progress window now includes a display of the incoming fax pages as they are received
    • The image viewer's zoom level is now saved and restored across sessions, so that the user's last choice is used at startup for the next session
    • When using an 'Accept' junk fax filter and no entries are added to the accept list, the Accept filter is negated. User is now prompted about this condition when settings are saved.
  • Snappy Fax (Build 5.3.3.1)

    • Added $Y as a replaceable token in the email subject of forwarded faxes to email.
    • Fixed problem with importing .csv files to address book when the .csv file was already open in Excel (for example).
    • The 'imported by' field in the fax server's data table was not always being updated properly
    • Added feature to save the default annotation font on the annotation properties dialog
    • Rearranged the 'prepare fax job' screen to eliminate the need to resize some of the panels
    • A modal dialog is now displayed to the user if a sumbit operation to the fax server fails
    • Fixed issue with images printing at their original size rather than stretching to full page, this caused the image to look as if it had been reduced in size.
  • Snappy Fax (Build 5.3.2.50)

    • Resolved conflict with starting receive mode at launch time and beginning of processing existing files in watch folders
    • 'failed to connect to remote fax' fax fail description has been changed to 'No fax frames detected (Voice Call ?)'. The original description leads the user to believe the call is known to be a fax call, when the opposite is true, the likely cause is that since no fax tones could be detected by the modem, the call is a voice call.
    • When sending to multiple recipients on fax resend, recipients were populated more than once in the job list on the outgoing fax progress screen. Only one fax was actually sent, but the recipient list was populated incorrectly
    • Added some wait logic before transmit retries to give the fax engine time to sync with the main thread
    • Improved image handling and scaling. Images are now saved at fax resolution (200 by 200)
    • Improved image printing.
    • Other minor bug fixes
  • Snappy Fax (Build 5.3.2.43)

    • Added option to scale fax image to size when processed from watch folder
    • Move to trash on server logs is now allowed on checked out items if checked out by client moving to trash
    • Report selector - date now defaults to current date
    • Modem reset is now done at low level in the fax engine to avoid possible port access problems
    • Fixed some bugs in sending scheduled faxes
    • Calling card useage, modem s8 register was not always being modified when needed
    • Adjusted some report fields
  • Snappy Fax (Build 5.3.2.32)

    • Fixed Access Violation when sending cover page only fax
  • Snappy Fax (Build 5.3.2.30)

    • Database Engine updated
    • Added company name field to reports
    • Fixed problem with Hebrew Character set on fax header
    • Database was not being updated when receiving 'manual fax'
    • Address book maintenance - fixed problem with edit not allowed when search returned exactly one result
    • Address book maintenance - fixed problem with saving record changes when pasted from clipboard
    • Fixed Watch folder processing when not using fax server routing
    • Other minor bug fixes
  • Snappy Fax (Build 5.3.2.16)

    • Fax class selection was being validated in settings when inapplicable, ie configured as client to fax server
  • Snappy Fax (Build 5.3.2.15)

    • Fixed problem with receiving faxes after a fax has been sent
    • Cut page in image viewer was removing the page 'visually' but not from the image file
    • Options 'Show main form on receive' was incorrectly showing the main form after a reception failure
    • Aborting an outgoing fax session with multiple recipients will no longer cause an outbox record to be written for all remaining recipients, as there could literally be hundreds of remaining recipients in the session. This results in a very long update procedure and leads the user to believe the application has hung.
    • Fixed access violation in rubber stamp dialog when user clicks the edit button but no stamps have been defined
    • Accessing settings was causing further watch folder processing to be suspended
    • Size of 'Prepare Fax Job' screen has been reduced to make it more manageable on monitors with lower resolutions
    • Status information on the incoming and outgoing fax progress windows is now saved to a 'call audit log' file, which can be accessed by right clicking on the outbox or inbox and selecting 'View Call Audit Log' from the popup menu.
  • Snappy Fax (Build 5.3.2.6)

    • Auto update was misidentifying windows 2000 causing wrong update file to be downloaded
  • Snappy Fax (Build 5.3.2.5)

    • Serious memory leak in converting pdf file to tif images is fixed
  • Snappy Fax (Build 5.3.2.1)

    • Fixed erratic modem behavior causing receive mode init error, modem not answering, etc.
    • Dialing modifiers were not being handled correctly for submissions to fax server
  • Snappy Fax (Build 5.3.1.15)

    • Fix timing issues that crept into last build
    • A few other bug fixes
  • Snappy Fax (Build 5.3.1.8)

    • Load file as image was not processing .jpg, .bmp, .dcx and .pcx files
    • Fixed image thumbnail on the fax confirmation page which was too large, covering the text of the confirmation
    • Fixed version updater download so that the SG3 version would download the correct version
    • Fixed problem when user double clicked the receive mode button
  • Snappy Fax (Build 5.3.1.1)

    • Introduction of G3 edition to support high speed fax class 2.1
    • User name and company name entries in settings->general are now shown on confirmation page
    • All save to tif and pdf file operations now use compression
    • Fixed problem with import contacts from Outlook, name column sorting was inadvertedly disabled
    • Adjusted size of 'Prepare Fax Job' window
    • Address book listing on 'Prepare Fax Job' screen is now automatically refreshed to ensure that contact entries made by other network users are included
    • Fixed problem with some images being incorrectly inverted in Draft mode window
    • Save to file from Image Viewer default file type is now pdf
    • Added 'Extra Com Port Delay' option to cause com port open / close procedures to wait for extra delay
    • Fixed problem with call waiting disable code not being applied when applicable
    • Fixed problem when using the 'update database image' button on horizontal toolbar in image viewer, corrected page count
    • Added 'Small image handling' option to allow user to choose full page, actual size, etc.
    • Navigator font can now be changed, right click select 'Change Font'
    • Other miscellaneous bug fixes
  • Snappy Fax (Build 5.2.1.146)

    • Interval to wait on redial if busy was not being respected
    • Added 'Receive Manual Fax' menu item to tray icon's menu.
    • Fixed display issues with ribbon and drawing of the non-client area of main window
    • Added check for valid com port setting before attempting to receive manual fax
    • Fixed bug in Address Book Maintenance where editing was disabled after importing an address book
    • Fixed bug in Address Book Maintenance, importing to address book was importing into the default address book rather than the currently selected address book
    • Added 'Line noise tolerance' option in settings->modem settings->advanced. Use this option if you want to ignore noisy phone line conditions when receiving faxes. Note: this is somewhat experimental and may affect your image quality if you have a noisy phone line. The best resolution is to have your phone service provider clean up your noisy line condition.
    • Added 'Play Sound on ring' in settings->modem settings->Actions
    • Fixed bug when deleting an archive, the archive deleted was not removed from the list of archives available for subsequent selection
    • Fixed problem when entering beginningn or ending dates (with keystrokes) in the fax forwarding options
    • Added Contact 'address' column on Address Book Maintenance and Prepare Fax Job Screens
    • Fixed problem with failed scheduled faxes perpetually being retried
    • When fax routing 'remote submit' was selected from Prepare fax job screen, clicking the '+' button did not add the recipient to the list
    • Fax Reports: added report ordered by recipient
    • In settings->general added option: 'Include recipient's fax on header'. An Australian user has pointed out that this is now required by government regulation in Australia
    • Fixed problem added additional smtp servers in email account maintenance
    • Added support for Implicit SSL authentication in email module

  • Fax Server: Build 3.10.2.10
    • Minor tweaks to fax engine to accommodate ill-behaved receivers
  • Fax Server: Build 3.10.2.5
    • Fixed problem with importing prior version settings
    • Other minor bug fixes
  • Fax Server: Build 3.10.1.15
    • .lic, .txt and *.* added to browser filter on registration screen.
  • Fax Server: Build 3.10.1.10
    • Splitter bar position is now saved on main window and set at startup to last position
    • License file sent in license email changed to .txt file, can now be opened and contents copied to clipboard and then pasted into fax server's 'Apply license' dialog.
  • Fax Server: Build 3.10.1.3
    • Some users experiencing invalid license because of appended cr and lf characters being appended by some mail readers when saving license file
  • Fax Server: Build 3.10.1.2
    • Added 'Failures Only' option in settings->network clients->notifications. When this option is selected for either incoming or outgoing, the notification/forwarding will only be performed for failed items receptions or transmissions.
  • Fax Server: Build 3.10.1.1
    • Foreign language support added
    • The old licensing model has been replaced, users were getting premature trial expirations, invalid license results in far too many instances. Starting with build 3.10, a new license will be needed to license this and future builds. We have sent a new license to every licensed user before publishing build 3.10. If you did not receive the new license email, send an email to support@snappysoftware.com requesting a new license file. Note: PLEASE tell us to whom the software is licensed so that we can quickly find your license record in our database. YOU DO NOT HAVE TO PURCHASE A NEW LICENSE.
    • Forward faxes to email will now forward a failed incoming fax to email *if* there is an image available. For example, if two pages are received but the session failed after the second page, it will be forwarded but the notification area will indicate it was not a successful session.
    • Remove the confusing checkbox on the modem line in settings->network clients (privileges) area. The checkbox did not need to be and could not be checked but it confused the user
  • Fax Server: Build 3.8.1.3
    • Only minor cosmetic changes
  • Fax Server: Build 3.8.1.1
    • Fixed internal error in licensing module on some Windows 8 systems
  • Fax Server: Build 3.7.2.5
    • Fixed problem with very small fonts on some displays
  • Fax Server: Build 3.7.2.1
    • Fixed potential problem installing license
    • Fixed problem with splitter on main windows between thumbnail view and data pane. If the splitter is moved to far toward the top of the screen, it would disappear.
  • Fax Server: Build 3.7.1.1
    • The options to split multi-page faxes into single page files was not working when the pdf options was selected.
    • Redimensioned screens to be more "friendly" with smaller monitors and lower monitor resolutions.
  • Fax Server: Build 3.7.1.1
    • The options to split multi-page faxes into single page files was not working when the pdf options was selected.
    • Redimensioned screens to be more "friendly" with smaller monitors and lower monitor resolutions.
  • Fax Server: Build 3.6.6.1
    • Fixed improper printing of image in landscape mode when width of fax image was less than length
    • After importing data from a snappy fax client, the grid data display was not being updated
  • Fax Server: Build 3.6.5.3
    • Fixed problem with data grid not updating immediately after move to archive
  • Fax Server: Build 3.6.5.1
    • Changed the way the fax progress windows are handled. The windows can now be minimized (or closed) to the task bar, if a fax session ends, the taskbar button/icon will disappear, when the next session starts the window will appear in its last state, either displayed on screen or the taskbar button/icon will reappear. When the taskbar button is clicked, the window will be restored.
  • Fax Server: Build 3.6.4.1
    • Fixed issue with some work files being left behind
    • Fixed problem some users were having with grid layouts not being saved or restored properly
  • Fax Server: Build 3.6.3.5
    • Database Engine update
    • Fixed potential "out of memory" problem loading graphics
  • Fax Server: Build 3.6.3.1
    • Fax progress window panels are now sizeable
    • Added options category to have fax server software send an email when it detects a new version is available
    • Additional validation is now enforced for auto-purge settings
    • Changed pdf compression
  • Fax Server: Build 3.6.2.5
    • Implemented workaround for Windows 7 bug which causes date and time fields not not be formatted inaccordance with Regional Settings.
    • Fixed problem with modems that report supporting class 1.0 only when it is actually class 1
  • Fax Server: Build 3.6.2.1
    • Fixed problem with fax jobs getting stalled in queue
  • Fax Server: Build 3.6.1.8
    • Improved com port handling for modems/computers that are slow to open their port
    • Fixed problem where move to trash did not update grid display immediately
  • Fax Server: Build 3.6.1.2
    • Removed small change in fax engine to accommodate LSI modems
  • Fax Server: Build 3.6.1.1
    • Completely revamped the methodology by which fax jobs are scheduled which provdes faster throughput of outgoing faxes (not faster speeds)
    • All fax modules are now multi-threaded which reduces cpu load when multiple modems are involved
    • Fixed some multi-threading issues
    • If the user suspends outgoing fax activity via the pause/resume button a marquis will now be displayed in the toolbar to remind him. We get a lot of tech support inquires where the user has suspended outbound faxes and does not realize that he has clicked the suspend button
    • Fixed problem with Forwarding to other fax machines not working
    • Uninstaller now balks if there is a running instance of the fax server
    • Added a browse button on the prior version import screen so that the user could browse to a folder on another computer to locate prior version data files in situations where version 2 was not installed on the same computer.
  • Fax Server: Build 3.5.1.1
    • Fixed inaccurate record count display if data grid was filtered
    • In one modem configurations, if outgoing fax activity was suspended and there were more jobs to process, receive mode was not restarted upon subsequent completion of all pending jobs.
    • In settings, data entered for forwarding to email was not validated when clicking the ok button.
  • Fax Server: Build 3.4.1.6
    • Real time display of incoming fax image was not being cleared between faxes
    • Added option to send email if a modem failed to initialize when starting receive mode after 5 attempts
  • Fax Server: Build 3.4.1.4
    • Fixed several bugs caused by invalid SQL statement construction
    • Fixed 'CheckStatusTriggers' problem
  • Fax Server: Build 3.4.1.1
    • Introduced mirroring of incoming fax file (apf file)
    • Added real time image of incoming fax pages on incoming fax progress window
    • Added 'Print in Real Time' option
  • Fax Server: Build 3.3.1.1
    • Added $Y replaceable token to email notification subject and forward to email subject
    • Fixed problem with saving image to file if file extension was not entered as part of the filename
    • Fixed printing problem with images being printed original size instead of fit to printed page
  • Fax Server: Build 3.2.2.51
    • Forwarding to email was not respecting .tif file type, email attachments were always .pdf
  • Fax Server: Build 3.2.2.50
    • Improved image handling, scaling and printing
    • Other minor bug fixes
  • Fax Server: Build 3.2.2.42
    • Fixed problem with trasmission retries hanging
  • Fax Server: Build 3.2.2.41
    • SG3 support was broken in build 3.2.2.40
  • Fax Server: Build 3.2.2.40
    • Fixed issue causing server to crash when restarting receive mode. This issue was quite persistent when running in a virtual machine, somewhat intermittent otherwise
  • Fax Server: Build 3.2.2.20
    • Fixed issue causing problems resetting and initializing modems
  • Fax Server: Build 3.2.2.18
    • Fixed startup conflict where outgoing fax jobs would be started before modems had been fully initialized, causing receive and transmission problems with modems configured for sending and receiving faxes.
  • Fax Server: Build 3.2.2.15
    • Database Engine Updated
    • Added Data Export button to pending jobs toolbar
    • Minor bug fixes and cosmetic fixes
  • Fax Server: Build 3.2.2.5
    • Assigning outgoing fax jobs by client priority is now working properly, also the jobs will be assigned and transmitted in the order in which they were submitted within priority
    • If the assignment of a fax job to a modem would result in two or modems dialing the same fax number at the same time, the job is deferred until it would not become a duplicate number. This will prevent the fax server from attempting to dial a fax number that must fail because one of its own other modems has that line tied up.
  • Fax Server: Build 3.2.2.1
    • Fixed problem with forwarding fields not being updated for inbox items that were, in fact, forwarded to email
  • Fax Server: Build 3.2.1.1
    • Introduction of G3 Edition to support high speed fax class 2.1
    • Recipient Company name was not being populated on cover sheet
    • All file save to tif or pdf now use compression
    • Temporary log files were not being deleted after updating databse
    • Navigator font can now be changed, right click select 'Change Font'
  • Fax Server: Build 3.1.1.184
    • Wait interval on retry on busy was not being respected
    • Added Hint to Tray Icon
    • Fixed title on dialogs
    • The internal queue is now resorted by priority before assigning fax jobs to modems to ensure newly submitted jobs with higher priority are processed before lower priority jobs
    • Job's on hold status is rechecked after added to internal queue and if job has been placed on hold, it is removed from the internal queue list of jobs to be assigned for transmission
    • Fixed bug in delete archive, the deleted archive was not removed from the list of available archives
    • Added 'Line noise tolerance' option in settings->modem settings->advanced. Use this option if you want to ignore noisy phone line conditions when receiving faxes. Note: this is somewhat experimental and may affect your image quality if you have a noisy phone line. The best resolution is to have your phone service provider clean up your noisy line condition.
    • Added Utilitie menu item to import fax data from snappy fax client. This is intended to be used where you are upgrading your installation from desktop only to fax server and client and want to retain your fax data, in the server as well as the client
    • Fixed bug where, if a client was given admin privileges but no other privileges were checked, jobs submitted by that client would not be processed
    • Added support for Implicit SSL in emailer module

Resources

Snappy Software Resources

Latest Versions:

Desktop/Client: 5.10.1.15
Fax Server: 3.10.1.15
PassKey: 1.4.1.1

Resources

FAQ's
Snappy Fax Tutorials
PassKey Tutorials