Snappy Fax

THE GOLD STANDARD IN FAX SOFTWARE

For 20 years, businesses around the world have trusted Snappy Fax to automate fax processing, integrate with practice management systems and manage their fax documents.

Change Log

If you are curious about what was changed in a particular build of Snappy Fax, refer to the change log below.  Note that the change log does not contain entries prior to build 5.53.1.1 of Snappy Fax Desktop/Client and 3.53.1.1 of Snappy Fax Server.  The change log for Snappy Fax Lite Edition had not previously been included but is now included as well.

Snappy Fax Desktop Change Log

Build 5.55.5.1 Released November 30, 2019
  • Fixed bug in forwarding pdf to email
  • Fixed issue with deleting record from Watch Folder items table
  • Fixed issue with user chosen font on “Prepare fax job” screen not being saved across sessions
  • When Snappy Fax is being used with Snappy fax server, it will now retrieve the license from the fax server.  No longer a need to apply the license to each and every client on the network.
  • Some other tweaks and bug fixes
Build 5.55.4.1 Released September 27, 2019
  • Email to fax bug fix, not processing cover page
Build 5.55.3.1 Released September 25, 2019
  • Added a migrator module to assist user in moving snappy fax to another computer.  The migrator can be accessed from a new button “Move to another computer” from the Utilities ribbon tab.  The migrator will create a migration file (zip format) which will contain all configuration information and data files.  Once this file is created, it can be copied to the new computer and then the migrator can be run on the new computer to establish the data files and configuration information there.  Important:  The migrator does not process any external files saved in .pdf or .tiff format to folders specified in your snappy fax settings-fax file saving options.  These files are managed by the user exclusively, if you need to move those files you can do so manually.
  • When changing snappy fax’s configuration from use fax server or not use fax server, a restart is no longer required.
  • Added a new button on the horizontal toolbar beneath the image area on the image viewer tab, “Open with Associated Windows Application”.  This is handy if you want to open the .tif file in the viewer in the default windows application for handling .tif files.
  • The options to keep transmission logs is now separated for incoming and outgoing faxes.  If you normally don’t experience transmission failures, you can set the options to ‘No Transmission Log’ to save disk space and processing time.
  • When a page was cut from the image viewer, the update database image button was not enabled as it should be.  Fixed.
  • Deleted the FaceBook and Twitter buttons, in reality, there is no need for these
  • Other minor bug fixes and tweaks.
Build 5.55.2.3 Released July 30, 2019
  • Minor bug fix in settings when connecting to the database server over internet
Build 5.55.2.2 Released July 29, 2019
  • Fixed a bug in email to fax feature
  • Check for updated version returned an incorrect result when the server was not reachable
Build 5.55.2.1 Released July 29, 2019
  • Email to fax feature was expanded to allow multiple fax recipients to be processed.  Simply separate each recipient with a semi-colon on the email subject line.  If a cover page subject designation is to be used (part following underscore character, only needs to be included for one recipient in the email subject, like this: John@18005551212_cover page subject;Tom@18776665876;Mike@12345436666
  • The problem with mixed resolution incoming faxes has been fixed.  For example, if the cover page is high resolution and the other pages in the fax are standard resolution, the conversion to a tif image resulted in an image that appeared to be squished.
  • The horizontal toolbar beneath the image area on the “Image Viewer” ribbon tab now contains two new buttons: “Recreate tif image from apf file”, this button can be used to fix a squished image that has been previously processed (mixed resolution fax) and “Resample image to fax size”, this button is useful to re-dimension a fax image that is distorted.
  • In Settings->forwarding to email, if the user added a new recipient to the list by way of clicking the address book option, it was not effectively added to the list.  Bug has been fixed.
  • On the “Prepare Fax Job” screen, a new checkbox was added “Set as default cover page”.  Useful if you want to change the default cover page at that time and avoid going into Snappy Fax’s settings.
  • After receiving a “manual” fax, the start receive mode button was not being enabled.
  • The install snappy fax printer will no longer run as part of the install if it has already been installed.
  • Windows XP users were experiencing a cosmetic problem with checkboxes blacked out on the “Prepare Fax Job” screen.
  • Image thumbnail background color settings set in the Grid Layout Options screen, as well as other grid options are now applied correctly to all such controls in Snappy Fax.
  • Record counts in the navigator pane are now shown for all categories.
  • Method of detecting installed modems was changed to be more “friendly” to virtual machines.
  • Miscellaneous cosmetic changes and bug fixes.
Build 5.55.1.1 Released July 1, 2019
  • The Email to Fax feature was enhanced by adding the number of pages to the status reply email that is sent to the user.  Also, additional options were added in settings->email to fax to have the fax image itself sent as an attachment in the last status reply email.
  • The default Email to fax cover page selected the user was not being loaded properly across application invocations.
  • Fixed a bug when authentication was attempted when using SRFax.com
Build 5.54.2.2 Released June 28, 2019
  • Fixed field name misspelling.  Fast typing talent is not always a blessing.
Build 5.54.2.1 Released June 28, 2019
  • Fixed two memory leaks 
  • Fixed a couple of problems in the Email to fax functionality, which interestingly only occurred if snappy fax was running on an evaluation license.  This pointed out the need for our testers to always test as both a virgin user and a licensed user.  🙂
  • Changed the duration of the startup nag screen displayed during the evaluation period from 10 seconds to 5 seconds.
Build 5.54.1.1 Released June 26, 2019
  • This new “feature” was driven by a customer request.  The customer had a “cloud” server in another country to which he wanted to save his external fax image files over a VPN, which requires the internet, of course.  When a fax was received and a save attempt was made, if the internet connection was temporarily down the save failed.  There was no provision to later save the item.  The same scenario applies if a forwarding to email attempt was made.  This called for a new “feature” to plug the hole.  In this version a new data table is created to hold the failed items when the failure occurs.  A background thread takes care of resolving the failed items when conditions permit (ie internet connection reestablished).
  • Another user was somewhat annoyed by the popup alert that shows when a fax is rejected in accordance with junk fax filter configuration.  We’ve added an option under settings->fax filter (junk fax) settings to suppress these alerts.
Build 5.53.3.1 Released June 17, 2019
  • Created a new settings category “Printer Driver Override”.  This should not be used unless you are running in a Citrix environment.  The Citrix environment may thwart the normal printer driver processing when printing to the “snappy fax printer”.  This option provides a workaround to that problem.
  • Fixed non-critical problem with deleting rubber stamps, etc. from annotations.
  • On the Image Viewer, annotations can now be deleted by pressing the delete key as well as using the delete button in the annotations ribbon group.
  • Fixed a minor problem with the navigator’s folder population at startup.
  • Added a check at startup to check the Fax Host configuration entry.  If blank, the user is alerted to fix the issue before startup continues.  Only applies if using Snappy Fax as a client to the fax server.
  • On the “Prepare Fax Job” screen, a check was added if the user types in a non-existent file name when the “Load From File…” button is clicked.
  • Fixed the memory used displayed on the About window.
  • The default configuration value for use ribbon style (under general settings) has been changed to false.  Using the ribbon style might result in a more pleasant display but causes the startup load to be slower.
  • Some first-time run behavior was undesirable.  If a test fax was being sent then the nag dialog was displayed over the progress view and if receive mode at startup was selected on the express setup screen, starting receive mode was attempted prematurely, before the test fax completed.  These issues have been fixed.
Build 5.53.2.1 Released May 16, 2019
  • After submitting a fax to the fax server from a watched folder, a flag was not being set properly, causing repeated processing.
Build 5.53.1.1 Released May 8, 2019

  • When an image was rotated in the Image Viewer, only the thumbnail was rotated, not the full image display.
  • Fixed some layout problems with the Incoming Fax Progress view.
  • Added the Email to Fax feature.

Snappy Fax Server Change Log

Build 3.55.5.1 Released September 25, 2019
  • Introduced new menu item under “Help” on main menu – “Store Client Software License”.  Use this to store the snappy fax client license in the fax server’s database.  Once you do this there will be no reason the you should need to apply the client license to any snappy fax clients on the network, it will retrieve the license automatically.  This is a huge timesaver for a network configuration with many, many clients installed.
Build 3.55.3.1 Released September 25, 2019
  • Prep fax failed items are no longer treated as an error, they are deleted and added back to the jobs table.  Windows will occasionally refuse to supply a compatible Device context handle for bitmaps used when creating a cover page.  The error reported by the runtime “out of system resources” is actually wrong.  A second attempt at the process will succeed when executed.
  • When using faxage, if an attempt to submit a fax to their server times out, it is no longer treated as a failure, the item is processed in the same manner as a prep fax failed as described in the previous item above.
  • In Fax Storage options, a date formatting option has been added if create subfolder by date is selected.
  • Other minor bug fixes and tweaks.
Build 3.55.2.1 Released July 28, 2019
  • Mixed resolution incoming faxes are now converted correctly.  A mixed resolution fax previously would result in a tif image that looked “squished”.
  • Other cosmetic changes, optimizations and bug fixes.
Build 3.55.1.1 Released July 1, 2019
  • Fixed issue with SRFax.com authentication
Build 3.54.1.1 Released June 26, 2019
  • This new “feature” was driven by a customer request.  The customer had a “cloud” server in another country to which he wanted to save his external fax image files over a VPN, which requires the internet, of course.  When a fax was received and a save attempt was made, if the internet connection was temporarily down the save failed.  There was no provision to later save the item.  The same scenario applies if a forwarding to email attempt was made.  This called for a new “feature” to plug the hole.  In this version a new data table is created to hold the failed items when the failure occurs.  A background thread takes care of resolving the failed items when conditions permit (ie internet connection reestablished).
  • In the past, fax resolution in the fax server has always been forced to high resolution, even if the user selected standard resolution.  This was done for a number of reasons, none of which were entirely valid.  Standard resolution is now allowed and supported as it should be.
Build 3.53.3.1 Released June 17, 2019
  • The option ‘Create Sub-folders by Modem’ when using FaxAge.  The “folder” is named according to the FaxAge fax number.  Useful when you have more than one fax number established with FaxAge.
  • Fixed the memory used displayed on the About window.
  • Software update notice email was not being sent if the update file had already been downloaded.
Build 3.53.2.1 Released May 16, 2019
  • The ‘Set as Default’ folder popup menu option was enabled when right clicking on the Trash folder.  Fixed, as it be disabled because it is not allowed.
  • Fixed Access Violation when clicking on the modem status navigator item before the modem status list had been populated.

 

Build 3.53.1.1 Released May 8, 2019
  • An outbox fax can now be resubmitted from the fax server itself.  Previously, if a job needed to be resubmitted fo the fax server it had to be done from the client that submitted the job originally.  There is a new button on the toolbar just above the outbox data grid for this.
  • Fixed a problem in the iFaxThread where a pointer was referenced before it was fetched, leading to an Access Violation.

 

Snappy Fax Lite Change Log

Build 1.30.1.1 Released July 28, 2019

  • Mixed resolution incoming faxes are now converted correctly.  A mixed resolution fax previously would result in a tif image that looked “squished”.
  • Other cosmetic changes, optimizations and bug fixes.
Build 1.29.1.2 Released May 13, 2019

  • Fixed “<text> is not a valid integer value” error when configuring pop before smtp options in settings->email